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Professional Development

Event Details - Tough Conversations with Students | Sydney

Title: Tough Conversations with Students | Sydney
Type of Activity: Other
Objective of Course / Workshop:

Psychologist and former teacher, Michael Hawton and his team, present Tough Conversations with Students. A practical workshop for modern Australian teachers, student advisors and department heads on overcoming the challenges of engaging with adolescents to manage their challenging or uncooperative behaviour.

Michael, author of Engaging Adolescents which has sold over 10,000 copies worldwide since May 2017, shares his formula for building communication skills and clear boundaries.

This workshop provides the practical elements and skills for having tricky-to-hold, but necessary, conversations with young people. Student advisors and teachers will walk away with a renewed sense of confidence about the role they can play in teenagers’ lives, without conversations morphing into arguments or the student withdrawing.

Attendees will see video examples of both poorly conducted conversations and, by contrast, more effective conversations using a semi-rehearsed script. This course tackles the best strategies to make a positive difference in teenagers’ lives.

What’s included:

  • Knowledge and procedures to introduce and implement Tough Conversations™ with Students into a secondary school
  • A training manual containing course notes
  • A certificate of completion
  • Lunch and refreshments

Expected learning outcomes:

  • Reasonable expectations to hold about a teenager’s ability to exert some self-control.
  • What constitutes ‘normal’ versus ‘abnormal’ in the behaviour of teenage students.
  • New understandings of adolescent brain development and its implications for having to intervene.
  • How to communicate effectively and develop conflict resolution skills that can be used to manage tough conversations with students that appear to be derailing.
  • Skills to hold tough conversations with teenagers about their poor behaviour.
  • Coaching a student towards better behaviour for their own good, and for the benefit of others.
  • Re-useable worksheets.

Please note that this is not a train-the-trainer course and it is not designed for the subsequent on-training of other workers back at your workplace. Participants will sign a training agreement to this effect on the day of training.

Course / Workshop Outline:

Course Outline

The course teaches a method to:

  • Identify and clearly articulate the strengths and deficits in parents’ caring capacity so that parents have a clear future work plan.
  • Comprehensively gather information for holding a factual tough conversation so that as many facts (as can be reasonably gathered) can be brought to bear in conversations with parents.
  • Defuse antagonism during a tough conversation while holding a firm line.
  • Identify the important ‘dashboard’ markers for parents so that everyone has clarity about what is expected within a given timespan.    

Run Times

8.30am          Registration

9.00am          Course commencement

11.00am        Morning Tea

1.00pm          Lunch

3.00pm          Afternoon Coffee Break

4.30pm          Course Conclusion

OPD points: 5
Course / Workshop content:

Lesson Framework

  • Why young people overreact.
  • Self-control factors in young people.
  • What are reasonable expectations to hold about adolescents?
  • How ‘frustration tolerance’ develops in people.
  • What to tolerate: how to sort what you let go and what needs your attention.
  • New understandings of adolescence: social landscapes, brain snaps and body makeovers.
  • What young people will do if you challenge them.
  • A step-by-step process to address a problem.
  • How to tame tigers – how you effectively deal with offensive behaviour.
  • A video demonstration of the concepts applied to a tough conversation between a teacher and a student.
Start/End Date: 08/07/2019 to 08/07/2019
Time: 08:30:00 - 16:30:00
Presenter / Provider: Michael Hawton, MAPS | Parentshop
Contact Name: Parentshop Pty Ltd
Contact Phone: 1300 738 278
Contact Email:
Qualifications: Psychologist, Teacher

Michael Hawton is a psychologist, trained teacher and author. He has worked as an expert witness in The Family Court of Australia and The NSW Children’s Court. He is a highly experienced mediator and has developed several nationally recognised parenting, practitioner and teacher PD courses. These programs have been taught to over 110,000 professionals, parents and teachers since 2006.

Our dynamic and engaging presenters have been sourced from a variety of professions and bring with them years of practical experience within their chosen field.

Address: The Epping Club
Address 2: 45-47 Rawson St
Suburb: Epping
State: NSW
Postcode: 2121
Parking: Street
Is there disability parking and entry? No
Are meals included with this event? Yes
If yes, what meals? Morning / Afternoon Tea & Lunch
Registration URL:
Cost ($): See below
Registration Instruction (if applicable):

Single Pass: $330.00 (AUD)

Double+ Pass: Bundle of 2+ tickets @ $299 (AUD)


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