The Australian Counselling Association (ACA) is a National progressive professional peak association of counsellors and psychotherapists with over 5,000 individual members

Professional Development

Event Details - The Casual Counsellor

Title: The Casual Counsellor
Type of Activity: Workshops & Seminars
Objective of Course / Workshop:

To equip participants not clinically trained with some basic counselling skills to be able to emotionally support and assist friends, colleagues and community members with difficult situations.

Course / Workshop Outline:

This workshop will focus on how to respond initially to a range of emotions, language and behaviours that often accompany difficult issues. It will also cover how to recognise when participants might intervene as a casual counsellor and when they should refer to other professional helpers. Finally, the workshop will also discuss how they can keep from being too involved with the situation and strategies for self-care.

OPD points: 5
Course / Workshop content:

Participants will learn:

  • how to identify when a colleague/staff member/client is not coping emotionally
  • how to decide when to intervene or assist
  • basic counselling skills including listening, using empathy, questioning and reframing
  • about their own reactions and the need for self-care.
Start/End Date: 12/11/2019 to 12/11/2019
Time: 09:30:00 - 16:00:00
Presenter / Provider: Relationships Australia Victoria
Contact Name: RAV Training
Contact Phone: 03 8573 2222
Contact Email:

Lilia Szarski is a clinical supervisor and experienced trainer at Relationships Australia Victoria and a qualified, registered psychologist. She is also a member of the Australian Psychological Society, International Association of Family and Conciliation Courts, and the International Association of Applied Psychologists.

Address: 1183 Toorak Road
Address 2:
Suburb: Camberwell
State: VIC
Postcode: 3124
Parking: Street
Is there disability parking and entry? No
Are meals included with this event? Yes
If yes, what meals? Morning / Afternoon Tea & Lunch
Registration URL:
Cost ($): 310
Registration Instruction (if applicable):

Member Associations

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